Ooredoo partners with Ericsson


Ooredoo Kuwait has entered into a partnership agreement with Ericsson to implement the Ericsson Billing System across its network. Updating the system enables the development of 5G technologies across the company’s network, and supports the development of competitive marketing strategies for a variety of 5G products.

Ericsson Billing System significantly improves Ooredoo Kuwait’s customer experience, enhancing its operational efficiency and improving access to cash (L2C).

The billing system implements an information security policy with centralized identity management (IDM) and Transport Layer Security protocol, and provides the best levels of security for the billing process in line with Ooredoo’s security policy.

Ericsson Billing offers a low-risk, high-reward way to collect and secure revenue streams, and tap into business potential, whether in traditional telecom services or digital services, such as 5G and the Internet of Things, and contributes to lower total cost of ownership by improving performance and increasing levels of self-sufficiency.

Dina Sobh, Director of Technology Capabilities Department at Ooredoo Kuwait, said that the company has already seen what the Ericsson billing system can offer it in terms of flexible billing capabilities in real time.

She added that the development of the billing system will lead to significant improvements in the company’s network, support its ambitions to promote fifth generation innovations, and accelerate the digital transformation journey in the country.

For his part, Kevin Murphy, Vice President and Head of Customer Unit in the North Middle East and Global Customer Unit of the Ooredoo Group at Ericsson Middle East and Africa, said that the Ericsson billing system has a great ability to integrate perfectly into IT environments. complex, and ensures seamless integration of products and platforms with existing components on the Ooredoo Kuwait network.

He expressed his happiness with the system’s ability to support Ooredoo Kuwait in developing its infrastructure to achieve and secure new revenue streams, and benefit from business opportunities from traditional telecom services, and digital services such as the fifth generation and the Internet of Things.

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