“Ooredoo Kuwait” announced the winner of the grand prize of the “Ooredoo Surprises” competition in the drawing of lots, which it organized in cooperation with the Ministry of Trade and Industry. The lucky winner Hamdan Al Dhafiri received 15,000 dinars, taking into account all the health guidelines and requirements for social distancing and prevention set by the official authorities.
The winner of the “Ooredoo Surprises” competition was announced on “Kuwait Pulse FM 88.8”, in the “Diwaniyat Al-Yaqout and Al-Ansari” program, which was broadcast live from the company’s headquarters in the “Ooredoo” tower in Kuwait City.
“Ooredoo Surprises” was launched as a customer-centered initiative to provide an opportunity to win great prizes ranging from 300 dinars to 15,000 dinars.
“Ooredoo surprises” offers amazing offers to subscribers, specially designed to suit their needs and desires, from the Internet to voice calls, international minutes, additional validity, and the ability to buy Nojoom points at great discounts.
The “Ooredoo Surprises” service comes with a one-day free trial, which will then be renewed for 150 fils per day, so that participants will start receiving exciting daily content related to various aspects such as; Geography, history, entertainment and more, so that they must activate the general information test, log in through the official website of “Ooredoo” or through the “MyOoredoo” application, or send “yes” to (1111) via SMS to get more chances of winning.
Each subscriber will get one badge with each Ooredoo Surprises subscription, and upon collecting 5 badges, they can choose the next surprise and enjoy it for free.
Sundus Al-Shatti, Director of Digital Services at Ooredoo Kuwait, said that placing the customer at the heart of the company is a priority, pointing out that it is improving its experience through the continuous development of services, offers and prizes, and providing them with value in every service that is available, expressing her pride in providing an exceptional experience before During and after any interaction it has with customers.
For his part, Director of Advertising and Marketing at Ooredoo Kuwait, Nasser Al-Abdullah, said that providing a distinctive customer experience is its first strategic goal, indicating that the company sees and defines its vision with the customer’s eye, interacts and analyzes his journey to understand his changing needs more, to redesign all points of contact and build An exceptional experience that you want to achieve every step of the way.
Al-Abdullah added that in today’s digital technology world, customers have a wide range of different points of contact to communicate with the company, and that it is very important to provide a “customer first” experience in every interaction, and to develop products, services and offers presented to them.
He stated that the company is about to launch more special offers during the holy month on all services and internet packages «5G», and to develop its online store to give the customer an integrated digital experience through which he can complete various operations easily, quickly and safely.