Al-Bahar Electronics’ “Cloud 9” store is an integral part of the Mohammed Abdulrahman Al-Bahr Group (Bahr Al-Kuwait Group Holding Company – BKGH), which is headquartered in Kuwait and has opened its first retail outlet in “Sama” Mall” in Egaila, which serves as a major component of the retail store network.
The “Cloud 9” store will operate nationwide in all parts and regions of Kuwait, and is considered a key part of the multi-channel and multi-media sales strategy that “Al Bahar Electronics” introduces to serve its customers in Kuwait. Hamad Mohammed Abdul Rahman Al-Bahr inaugurated the store in “Sama Mall”.
“Al Bahar Electronics” has been practicing its commercial activities in terms of selling, service and technical support in Kuwait for nearly 60 years, and the “Cloud 9” store represents the latest efforts exerted by the company to serve the aspirations of Kuwait’s customers and translate them into an innovative, renewable, smooth and seamless formula through multiple applications and channels. Omnichannel”, which allows the customer to shop online, or shop in-store for all his favorite electronic or home appliances in an easy way.
The store is working to meet the ever-increasing demand by customers for electronic devices and modern home appliances, which comes close to customers, and is now available to customers through multiple touch points, whether through multiple stores, including the company’s stores in “Sama Mall” in Egaila, and at “Terrace Mall” in Salmiya, and in “Rozana Mall” in Al Rai, or online on the store’s innovative website through the link
(www.cloud9albahar.com), or through dedicated mobile applications, which are available on the “Google Play” application store, or the Apple application store.
In the rapidly evolving electronics retail market, the additional locations represent serious steps in our ongoing growth plan, to gain greater visibility and capture the largest possible market share of customers.
Ihab Al-Khatib, General Manager of Bahr Al-Kuwait Holding Group, indicated that the company’s “Cloud 9” store represents the highest level of satisfaction and happiness for customers in Kuwait, stressing the company’s endeavors to provide the opportunity to service all electronic and private household appliances from anywhere, whether It’s in the store or over the phone.
He pointed out that it is possible to choose from a carefully selected group of international brands, high-quality products, and a large range that works to meet the needs of customers.
He said, “The friendly and well-trained sales team is very keen to serve and support your requirements, and our desire is to serve you and provide a happy experience to each customer beyond their expectations.”
Al-Khatib noted that the Cloud 9 store displayed a variety of international brands, including Apple, Samsung, Hisense, Canon, Bluepunkt, Mapei and General products. Electric, and many high-quality products.
He revealed that the Cloud 9 product group is also supported by providing optional additional services, such as an easy installment scheme for customers who wish to purchase in advance and pay later, or an extended warranty program, or protect devices through accident insurance coverage.
Al-Khatib added that with nearly 6 decades of experience in providing high-quality electronic and home appliances to Kuwaiti customers, the new “Cloud 9” store has many innovative and new amenities, such as leaving anywhere in the store, buying online and in the store, Fast delivery, with high quality service.