99.5 percent of households have at least one smartphone
20 percent of children under 10 own a tablet
95.1 percent of people visit social media
Kuwaiti families spend less than 100 dinars on technology per month
88.1% of families connect to the Internet via a router
84% of households own a “laptop”
81.5% buy online
– 20 to 35 years of age are the most used for paying via KNET
35 to 50 years old prefer credit card payments
-51 years and over do not favor digital payments
A study prepared by the Public Authority for Communications and Information Technology (Citra) under the title “Knowledge of Community Access to Communications and Information Technology: The Technical Behavior of Kuwaiti Society” revealed that Kuwait is considered one of the highest countries in the region in terms of access and use of the Internet and technology in the region, which reflects the readiness of society to conduct electronic transactions. At all levels, it is imperative for the concerned authorities to expedite the passage of the necessary legislation to conduct all transactions through the official websites whose use is not significant, and to develop the latter.
The Citra study concluded that Kuwaiti society enjoys high access to technology through advanced devices on the personal, family and community levels.
It was found that smart devices are owned by young ages below 10 years, as their access to the Internet requires working to educate society about the safe and beneficial use of these devices.
She drew attention to benefiting from the accessibility of the communications and information technology sector in various fields that would serve the community, including education by encouraging interactive education, and health through activating smart electronic health services, especially with the availability of advanced information technology devices, digital identity and through the development of services. Digital government and electronic direct individual.
The study stated that the purchase processes have a high percentage of daily use by individuals, which reflects the high knowledge and culture of how to use the Internet by all groups safely in the local market, and it was found that there is a large percentage of children who own a smart device, which calls for the need for awareness The best way to use the Internet and always monitor them.
The study revealed that 99.5 percent of Kuwaiti households have at least one smartphone, 84 percent own a “laptop” and 19.4 percent have a computer.
The study, of which Al-Rai obtained a copy, showed that 76.8 percent of individuals in Kuwait have a smart device in their homes, whether it is a TV or otherwise, and 30.1 percent own a wearable device such as smart watches, activity tracking devices and smart shoes. While 99.2 percent of them own a mobile phone.
She stated that the percentage of children under the age of ten who own a smartphone is 20 percent, compared to 80 percent who own a tablet, noting that 88 percent of families spend less than 100 dinars per month on ICT services and devices, while the average spending exceeds 12 percent the same amount.
The study reported that 97.7 percent of individuals in Kuwait use the Internet on a daily basis, while electronic communication with others accounts for the largest percentage of the skills that they do by 96 percent through the use of electronic calls, e-mail, or Internet messages, indicating that 95.1 in % Of individuals also visit social media, while the highest percentage of technology skills related to transferring or copying information at 71.1%, followed by downloading data at 66%.
It stated that 88.1 percent of Kuwaiti households connect to the Internet via the router of one of the three mobile phone companies in the local market, while 70.2 percent call by using the “HOTSPOT” feature.
According to the study, purchases ranked fourth in terms of online activities by 58 percent, and clothing came on top of the products that the user would buy with a rate of 52.3 percent, followed by buying home supplies by 45.2 percent.
At the same time, it was found that 81.5 percent of users use bank cards to pay for their purchases through websites, while it was found that the majority of households in Kuwait own a TV by 99.3 percent, 88.1 percent own a smart TV, and 71.4 percent own a device. Radio. 60.8 percent have satellite services.
The study showed that 73.4% of families with children under 15 years old own a radio, 99.7% of them have a TV, 91.7% have a smart TV, and 61.5% have satellite services.
As for families without children under 15 years of age, 65 percent have radio, 98 percent have TV, 76.4 percent have a smart TV, and 51.6 percent have satellite services.
The study revealed that all Kuwaiti families have a phone of various kinds, and that 99.5 percent of them own a smart phone, 53 percent of them own landlines in their homes, and 53.8 percent own a landline and mobile phone at the same time.
CITRA reported that 55.2 percent of families with children under 15 years old own a landline, 99.7 percent have a mobile phone, and 99.7 percent have a smart phone. As for families without children under 15 years old, 45.8% own a landline phone, 98.3% own a mobile phone, and 96.9% own a smart phone.
The study showed that 84 percent of the households in Kuwait own computers, especially laptops, and that Kuwaiti families of all kinds own them more than non-Kuwaiti families, by 88.9 percent compared to 75.7 percent respectively, noting that these devices are the most. A prevalence among families with children under the age of 15, as it was found that families with children under 15 years old have computers by 86%, compared to 76.1% for those without children under the age of 15 years.
As for the type of computer that families own, more than two-thirds of families own a laptop computer (laptops) by 66.9 percent, while the least types of computers that families own, office computers, are 19.4 percent.
The results indicated that 67.1 percent of households own 3 types of computers at the same time: a tablet, a laptop, and a desktop.
As for families without children under the age of 15, they are the most owners of desktop computers, at a rate of 24.7%, compared to 60.3% for laptops and 41.9% for tablets, while their counterparts with children under the age of 15 have the most computers. Automated tablet and mobile devices increased by 70.2 percent and 69 percent each, respectively, compared to 17.8 percent for office devices.
In terms of the type of computer that households own, more than two-thirds of them own laptops, at 66.9 percent, while the lowest of them is desktop computers, at 19.4 percent.
Influence and Spending
The study indicated that 81.8 percent of Kuwaiti households access the Internet through corporate routers, 70.2 percent through “HOTSPOT”, 24.3 percent through a fixed broad-fiber network (terrestrial and fiber optic router), and 10.4 percent. Via a wireless broadband network.
It was found that 8.2% of households spend less than 100 dinars per month, while 3.2% of them spend more than 200 dinars per month, on communications and information technology services and equipment.
As for spending on devices such as mobile phones and tablets, 84 percent spend less than 100 dinars, 11.9 percent spend between 101 and 200 dinars, and 4 percent spend more than 200 dinars per month on it.
In terms of telephone and internet services and all subscriptions, 83.1 percent of households spend less than 100 dinars per month, 12.3 percent between 101 and 200 dinars, and 4.6 percent more than 200 dinars per month.
With regard to assistive devices such as speakers, printers, etc., 97.58 percent of families spend less than 100 dinars per month, 1.3 percent between 101 and 200 dinars, and 1 percent more than 200 dinars per month.
The study showed that 99.2 percent of individuals in Kuwait own mobile phones, of whom 99.5 percent are smartphones. It was also noted that these devices are the way individuals use to access the Internet by 85.6 percent through the phone network itself, and 68.5 percent through «Hotspot».
It showed that 15.4 percent of individuals enter the world of the Internet through a “tablet” using the same phone network, 40.3 percent through “Wi-Fi”, 9.2 percent through a computer using the phone network, and 57.5 percent by Via Wi-Fi, 12.8% through smart watches using the network and 20.2% via Wi-Fi, noting that the overall average for Internet access shows that 46.6% of individuals use it through the phone network, compared to 46.6% via Wi-Fi too.
It was found that the majority of individuals have smart home devices such as smart TVs by 76.8%, followed by those who own wearable devices such as smart watches by 30.1%, 40.6% of other devices such as smartphones, and 14.9% do not own any of them. .
43.7 percent of Kuwaitis own wearable devices, 97.5 percent have home appliances, 45.5 percent have other devices, and 11.4 percent do not own any of them, compared to 9.3 percent, 72.7 percent, and 32.8 percent. Percent and 20.2 percent for non-Kuwaitis, respectively.
The study indicated that 99.6 percent of individuals in Kuwait used the Internet at least once during the last 3 months, including 97.7 percent on a daily basis, compared to 0.4 percent who did not access their sites at all.
81.8 percent of individuals used computers during the last 3 months, compared to 18.9 percent who did not use it at all.
And it turned out that the highest percentage of individuals using activities related to transferring or copying information at 71.7 percent, followed by downloading data at 66 percent, and 63.2 percent for sending e-mail, among others.
96 percent of individuals used the Internet to make communications, messages and calls, 95.1 percent for socializing, 82.1 percent for entertainment by radio or television, 58 percent for purchases, 44.8 percent for education and health, and 42.1 percent. For banking, 39.4 percent is for personal use.
The study pointed out that current account cards were at the forefront of payment methods that are used when buying over the Internet by 81.5 percent, followed by the use of cash methods, 69.6 percent, and credit cards 21.6 percent.
She mentioned that the age group from 20 to 35 years old is the most use of the method of payment through these cards, and that the age group of more than 35 and 50 years is the most use of credit cards, while the age group over 50 years old is the least preferred to pay online, indicating that Kuwaitis excel in The use of all electronic payment methods increased by 57.3%, compared to 42.6% of non-Kuwaitis.
She explained that the Internet has become associated with individuals wherever they are, as they use it in many places, at a rate of 87.7%, followed by using it at home by 76.6%, 70.5% within the workplace or education, and 66.8% inside facilities. Public such as malls.
Recommendations and options
The individual has many and varied options for accessing the Internet, and the most widely used of these options are mobile broadband wireless network devices through mobile phone companies, due to the possibility of mobility easily knowing that the most individuals who use the Internet in several places is 87.7%
The advanced wireless environment in Kuwait represents an important factor for the high spread of Internet access, through router subscriptions with advanced telecommunications company networks coverage, which reaches 100 percent and by means of the fourth generation.
The availability of numerous offers from telecommunications companies and the speed of activating the service is one of these factors, and the study showed the high turnout of the community to buy through the Internet, which represents an opportunity to advance e-commerce opportunities locally, which enables them to benefit from them in small and medium enterprises, and create opportunities For new areas.
It appeared that a percentage of the purchases are made via electronic payment, which requires the importance of developing frameworks for cooperation with the financial sector, and laying down foundations to ensure information security.
This field study is the first to highlight knowledge and access to the telecommunications and information technology sector in Kuwait.
The sample consisted of 3000 individuals and families from all segments of Kuwaiti society between 5 and 74 years of age. Data were collected through a questionnaire tool that was designed according to the standards set by the International Telecommunication Union and the use of the form that was approved by the Central Bureau of Statistics.
Kuwaitis use the most smart home devices
According to the study, 98.7 percent of non-Kuwaitis spend less than 100 dinars per month on devices such as mobile phones and tablets, compared to 0.5 percent between 101 and 200 dinars, and 0.8 percent spend more than 200 dinars, while 74.6 percent of Kuwaitis spend less than 100 Dinars, and 19.2 percent, between 11.9 percent between 101 and 200 dinars, and 6.1 percent over 200 dinars.
It also appeared that Kuwaiti individuals used the most smart home devices, specifically smart TV, by 79.5 percent, a difference of 6.8 percent from non-Kuwaitis.